Last Updated: 23rd August,2023
Welcome to Jerseysz (“we,” “us,” or “our”). This Return Policy outlines the terms and conditions for returning products purchased from our website https://jerseysz.com. By making a purchase from us, you agree to the terms outlined in this policy. Please read it carefully before initiating a return.
Returns and Exchanges
Eligibility: You may request a return or exchange for eligible products within 3 days from the date of delivery.
Conditions: To be eligible for a return or exchange, the product must be in its original condition, unused, and with all original tags and packaging. Damaged, worn, or altered items are not eligible for return or exchange.
Return Shipping: The customer is responsible for the cost of return shipping unless the return is due to our error (e.g., wrong item sent or product arrived damaged). We recommend using a trackable shipping method to ensure the return is received by us.
Initiating a Return or Exchange
Contact Us: To initiate a return or exchange, please contact our customer service team at firstname.lastname@example.org | 📞+8801789-959679. Please provide your order number, the product(s) you wish to return or exchange, and the reason for the return.
Approval: We will review your request and provide you with instructions for returning the product if your request is approved.
Refunds and Exchanges
Refunds: Once we receive and inspect the returned product, we will process your refund to the original payment method. Refunds may take [number] business days to appear in your account, depending on your payment provider.
Exchanges: If you are requesting an exchange, we will process the exchange once we receive and inspect the returned product. Exchanges are subject to availability. If the requested exchange item is not available, we will issue a refund for the original purchase.
Certain items are non-returnable, including but not limited to:
- Personalized or customized products.
- Items marked as “Final Sale” or “Clearance.”
- Products that have been used, washed, or altered.
- Products with missing tags or packaging.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at 📞+8801789-959679. We will work with you to provide a replacement or issue a refund, depending on your preference and product availability.
Orders may be canceled before they are shipped. If you wish to cancel an order, please contact us as soon as possible at 📞+8801789-959679.
If you have any questions about our Return Policy, please contact us at email@example.com. Our customer service team is here to assist you.
Thank you for shopping with Jerseysz. Your satisfaction is important to us. 🛍️